Privacy Policy

Introduction

rapidlaunchio AS ("we", "our", or "us") is committed to protecting your privacy and personal data. This privacy policy explains how we collect, use, store, and protect your personal information when you use our website and services. We are the data controller for the purposes of applicable data protection laws, including the General Data Protection Regulation (GDPR).

Data Collection

We collect personal data that you voluntarily provide to us and data we collect automatically when you use our services. The data we collect includes:

• Contact information such as your name, email address, and phone number
• Information you provide in contact forms and enquiries
• Communication records when you contact us
• Technical information such as IP address, browser type, and device information
• Website usage data and analytics information
• Cookie and tracking technology data as described in our cookie policy

How We Use Your Information

We use your personal data for legitimate business purposes and with your consent where required. We use of your data includes:

• Responding to your enquiries and providing customer support
• Delivering our fitness programmes and services to you
• Processing payments and managing your account
• Improving our website and services through analytics
• Marketing our services where you have consented
• Complying with legal obligations and protecting our legitimate interests

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about our use of cookies, please refer to our cookie policy.

Data Sharing and Third Parties

We do not sell your personal data to third parties. We may share your information with:

• Service providers who assist us in delivering our services
• Analytics and advertising platforms such as Google Analytics and Google Ads
• Legal authorities when required by law or to protect our rights
• Business partners with your explicit consent

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, and resolve disputes. Generally, we retain contact information and communication records for up to 7 years, website analytics data for up to 26 months, and marketing consent records until you withdraw consent or for up to 3 years of inactivity.

Your Rights

Under GDPR and applicable data protection laws, your rights include:

• Right of access to your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent at any time
• Right to lodge a complaint with a supervisory authority

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

International Transfers

As we operate within the European Union, your data is primarily processed within the EU/EEA. If we transfer data outside the EU/EEA, we ensure appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses approved by the European Commission.

Children's Privacy

Our services are not directed at children under 16 years of age. We do not knowingly collect personal data from children under 16. If you are a parent or guardian and believe your child has provided us with personal data, please contact us so we can delete such information.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the new policy on our website and updating the "last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Information

If you have any questions about this privacy policy or wish to exercise your rights, please contact us:

Legal Basis for Processing

We process your personal data based on the following legal grounds under GDPR: legitimate interests for providing our services and improving our website, contractual necessity for delivering purchased services, consent for marketing communications and non-essential cookies, and legal obligations for compliance with applicable laws and regulations.

Data Controller Information

rapidlaunchio AS is the data controller responsible for your personal data. Our company registration number is CVR49783216, and we are registered in Denmark. For all privacy-related enquiries, please contact us at privacy@rapidlaunchio.top or use the contact information provided above.